Schloss Hernstein Hotelbetriebsgesellschaft mbH strives to make its website accessible in accordance with the Web Accessibility Act (WZG), as amended, implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on barrier-free access to the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p. 1).


This website is partially compliant with compliance level AA of the "Web Accessibility Guidelines - WCAG 2.1" and with the applicable European Standard EN 301 549 V2.1.2 (2018-08), respectively, due to the following incompatibilities and exceptions.


The content listed below is not accessible for the following reasons:

a) Incompatibility with accessibility regulations

  • Videos (subtitles recorded): Videos are embedded via external hosting providers (Youtube, Vimeo). For some recorded videos, the subtitles are missing, so the spoken content is not available for deaf users. Thus, WCAG success criterion 1.2.2 (subtitles recorded) is not met. We plan to provide more captions when producing new videos.
  • PDF and other Office documents: 
    Many PDF documents and Office documents are not accessible. For example, PDF documents are not tagged, so they cannot be captured and used by screen reader users, or can only be used inadequately. This means that WCAG success criterion 4.1.2 (name, role, value) is not met.We are planning to switch to web form solutions for many PDF documents or to produce accessible PDF documents for new ones. For older non-accessible documents, no comprehensive change is currently planned. Please let us know if you have difficulties with specific documents. We will prepare the content barrier-free on request and subsequently replace the documents or supplement them with barrier-free alternatives.
  • Interactive graphics are integrated on individual pages (HTML 5 canvas). These cannot be detected by screen reader users or can only be detected inadequately. Thus, the WCAG success criteria 1.4.4 (scalability of text), 1.4.5 (text instead of images) and 4.1.2 (name, role, value) are not met.
  • For filter functions (e.g. collective agreement search or industry selection), the Jquery plugin "Chosen" is used, which causes problems with the correct display of labels (WCAG success criterion 3.3.2).
  • The Cookiebanner is located in a modal window, which is not optimally usable via keyboard. The focus trap for the modal window is missing, so that it is only possible to continue navigating on the rest of the page after closing the modal window. Thus, criterion 2.1.1 (keyboard control) is not met. A fix is planned for one of the next releases.
  • ARIA markings are not fully implemented in an accordion foldout.

b) Disproportionate load

  • Videos (audio description recorded): We are unable to provide the required audio descriptions for the large number of videos. Thus, WCAG success criterion 1.2.5 (audio description recorded) is not met. We believe that remediation would impose a disproportionate burden in terms of accessibility regulations. 

c) The contents do not fall within the scope of the applicable legislation

  • Live videos are not subtitled. Thus, WCAG success criterion 1.2.4 (live subtitles) is not met. Live videos are exempt from Directive (EU) 2016/2102. There are no plans to subtitle live videos.
  • Content from third parties, for example studies or presentation materials from external lecturers, which are not within the sphere of influence of the Chamber of Commerce, are excluded from Directive (EU) 2016/2102. For this third-party content, no statement can be made regarding compatibility with accessibility regulations.


This statement was created on 10/13/2022.

On 13.10.2022, a self-test was carried out to check the templates (start page, detail page) on which all campaign pages or microsites are based.

Individual page content is regularly checked by the web editorial team when new content is published.

This statement was last updated on 03.10.2023.


The offers and services on this website are continuously improved, exchanged and expanded. In doing so, usability and accessibility are of great concern to us.

If you notice barriers that prevent you from using our website - problems that are not described in this statement, deficiencies in terms of compliance with accessibility requirements - we ask you to notify us by e-mail.
We will review your request and contact you as soon as possible.

  • Please send all messages and suggestions to us at
  • Please describe the problem and provide us with the URL(s) of the affected web page or document.


In case of unsatisfactory answers from the above contact option, you may contact the Austrian Research Promotion Agency with limited liability (FFG) by means of a complaint. The FFG accepts complaints electronically via the contact form. 
Contact form of the complaints office

The complaints are reviewed by the FFG to determine whether they relate to violations of the requirements of the Web Accessibility Act, particularly deficiencies in compliance with accessibility requirements, by the federal government or an entity attributable to it.

If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies at hand. 
Further information on the complaint procedure.